Waiting for answers on your FEMA application? Follow-up with FEMA
If you haven’t yet received payment or followed through with your FEMA Determination Letter, there is something you can do to move the process forward: give us a call, visit us online, use the FEMA app – don’t wait. not. FEMA may be able to help you!
First, carefully re-read your FEMA Letter of Determination. It tells you the initial FEMA decision and tells you what actions might be needed to change that decision.
- A barrier may be the insurance documentation from your landlord or tenants. After Hurricane Ida, insurance claims took longer than usual to process. FEMA cannot complete your request until a copy of the insurance claim information is on file. Once you have received the information from your agent, be sure to provide a copy to FEMA.
- When applicants apply to FEMA, they are asked if they are insured. By law, FEMA cannot reimburse losses covered by insurance.
- Providing FEMA representatives with your insurance documents can advance your claim to determine if losses not covered by your insurance are eligible for reimbursement.
- To help FEMA assess your claim, you can provide several insurance status documents based on your claim and correspondence from your insurance company, including:
- Proof that you are not covered by your insurance company and your policy.
- Refusal of your complaint.
- Settlement Letter: What damages and property are covered by your insurance policy.
- Delay Letter: Proof of the absence of a formal decision from your insurance company regarding your claim, and more than 30 days have passed since you filed your insurance claim.
Documents proving occupation or ownership
- If you’re having trouble proving where you lived when the hurricane hit or proving that you owned the damaged property, let FEMA know. We have specialists who can advise you where to get the documents you need.
- When FEMA is unable to verify an applicant’s occupancy of their disaster-damaged primary residence, the applicant may submit documents to verify occupancy. In most cases, documents should be dated less than one year before the loss or during the period of assistance. Among these are:
- Utility bills: Electricity, gas and water bills indicating the name of the applicant or co-applicant and the address of the damaged residence.
- Other invoices: Bank or credit card bill, phone bill, cable / satellite bill, health care provider bill, etc., which reflect the name of the applicant or co-applicant and the address of the residence damaged by the disaster .
- Employer documents: Pay stubs or similar documents received before the loss, or a letter or other written statement from an employer prepared after the loss.
- Rental / accommodation contract: Copy of a written lease, housing contract or letter or other written statement from the landlord.
- Rent receipts: Copy of a rent receipt or a bank statement (with the image of the canceled rent check) which indicates the name of the applicant or co-applicant, the contact details of the owner and the address of the pre-owned housing unit. -disaster.
- Public official’s documents: documentation received before the disaster from a public official (e.g. chief of police, mayor, postmaster, state, local, tribal or territorial official) that includes the name of the applicant or co-applicant and the address of residence damaged by the disaster or a letter or other written statement prepared after the disaster
- Identity cards: Driver’s license, state-issued identity card or voter card showing the name of the applicant or co-applicant and the address of residence damaged by the disaster.
- Social service agency documents: Documentation received before the disaster from a social service agency that provided pre-disaster services to the claimant (e.g. address of disaster-damaged residence or a letter or other written statement from the organization prepared after the catastrophe.
- Local school documents: Documentation received from the school or school district prior to the disaster that includes the child’s residence damaged by the disaster and the name of the applicant or co-applicant, or a letter or other written statement from the school or district school prepared after the disaster verifying the residence of the child at the time of the disaster and includes, in the case of a dependent, the name of the applicant or co-applicant. The letter or written statement must include the name and telephone number of the person or organization performing the verification.
- Federal or state benefit documents: documents received before the disaster from a federal or state agency that provided benefits to the claimant (e.g. Supplemental Nutritional Assistance Program (SNAP)) and includes the name of the claimant or co-applicant and address residence damaged by the disaster or a letter or other written statement.
- Motor vehicle registration: Copy of a motor vehicle registration which shows that the vehicle was registered in the name of the applicant or of the co-applicant at the address of the damaged residence.
- Affidavits of residence or other court documents: Copy of court documents
- Mobile home park documents: In the case of mobile homes or trailers located in a mobile home park, the applicant or co-applicant may submit a letter or other written statement from the owner or manager of the park.
- In addition, FEMA may accept a written self-declaration statement as a last resort survivors who lived in mobile homes or caravans and find it difficult to obtain traditional forms of documentation.
- FEMA can also accept these statements as last resort applicants living in island areas, islands and tribal lands. Self-report statements can be written after the disaster, but must be provided to FEMA in writing to be kept on the applicant’s file.
- When FEMA is unable to verify an applicant’s ownership of their disaster-damaged primary residence, the applicant may submit documents including deeds, mortgage documents, property tax information, and a deed of sale. FEMA will now accept the documents listed below to verify ownership.
- Official act or act: Original deed or property trust deed.
- Mortgage documents: Analysis of mortgage statement or escrow.
- Property tax receipts or property tax bill: The document must be current and / or in effect during the period of the disaster incident.
- Prefabricated House Title Certificate
- Real estate provisions
- Contract for deed
- Land deposit contract
- Renunciation deed
- Deed of sale or surety for title
- Will or affidavit of succession naming the applicant heir to the property and a death certificate
- Receipts for major repairs or improvements: Applicant or co-applicant can submit receipts showing that they were responsible for major repairs, maintenance or upgrades (e.g. solar panels, major mitigation measures Major repair receipts must be dated within five years years before the disaster.
- Mobile home park letter: In the case of mobile homes or trailers located in a mobile home park, the applicant or co-applicant may submit a letter or other written statement from the owner or manager of the business or mobile park, indicating that the applicant or the co-applicant owned the disaster-damaged home at the time of the disaster. The letter or written statement must include the name and telephone number of the person providing the verification and must indicate how the person knows that the applicant or co-applicant owned the mobile home or trailer at the time of the disaster.
- Court documents: If the applicant or co-applicant was previously or is currently in a legal dispute regarding the ownership of the disaster damaged residence, the applicant may submit a copy of court documents indicating that the applicant owned the address of the damaged residence by disaster. .
- Letter from an official: Letter from a public official (i.e. an official of the state, local, tribal or territorial government) or other written statement that includes the name of the applicant or co-applicant, the damaged residence address by the disaster, that the applicant or co-applicant owned the home damaged by the disaster at the time of the disaster, and the name and document of the public official must be dated during the period of assistance.
- In addition, FEMA may accept a written declaration of self-declaration as a last resort survivors with estates or those who own mobile homes or trailers and find it difficult to obtain traditional forms of documentation. FEMA may also accept these statements as a last resort from applicants living in island areas, islands, and tribal lands. Self-declaration statements can be written after the disaster but must be provided to FEMA in writing to be kept on the nomination file.
Proof of loss receipts for other needs
- If you are requesting assistance for non-housing assistance that FEMA provides under its Other Needs Assistance (ONA) program (examples: funeral assistance, medical and dental assistance, childcare assistance , moving and storage assistance, etc.), you just need to provide receipts for these items.
- For loss of personal property, transportation (your car, motorcycle, etc.), or funding for group flood insurance, there is an extra step you need to do with the US Small Business Administration (SBA). If FEMA does not refer you to the SBA program for a low interest disaster loan or you complete the paperwork for a loan but are refused, then you may be eligible for these types of additional assistance for Other needs and you will need to provide receipts again. .
- If you qualify for an SBA loan, but choose not to accept one, the ONA may not be available.
- Have questions? FEMA can help. If you are interested in knowing your options or have questions about your application, FEMA staff are available to assist you – you can call the FEMA hotline or visit one of the disaster recovery centers open in Louisiana. to speak face to face with a FEMA representative. Find your nearest center by visiting www.fema.gov/DRC.
You can join FEMA in several ways:
- Go online at DisasterAssistance.gov;
- Call the FEMA Helpline 800-621-3362. Multilingual operators are available; Where
- Download the FEMA application.