TD Bank launches Aira service for all stores

CHERRY HILL, NJ, November 17, 2021 / PRNewswire / – TD Bank, America’s Most Convenient Bank®, announced the integration of Aira into all TD Bank stores, maximizing independence and accessibility for the blind and visually impaired. Thanks to TD Bank’s initiative with Aira, TD Bank customers will now have free access to Aira technology (and service) in any of the Bank’s 1,100+ stores from Maine To Florida.

Aira uses the latest custom technology to connect the blind and visually impaired with highly skilled and distant visual interpreters and navigators, who use live video to translate visual information into descriptive audio at the push of a button, enhancing thus daily efficiency, commitment and independence.

“TD is continually looking for ways to improve the experience for all customers, including people with disabilities, through innovative products and services like Aira,” said Steve turley, Head of Consumer Distribution Strategy, Planning and Innovation at TD Bank. “By working with Aira to bring this technology to blind and visually impaired customers, we demonstrate our commitment to inclusion and diversity and take an exciting step forward in making our customers comfortable, safe and secure. independent by interacting with us through any channel of their choice, including our stores. “

Aira’s service, accessible through a mobile app, transmits visual information through the user’s smartphone camera to a live agent. The app is free to download and available from the Apple App and Google Play stores. Agents can then help users with their banking needs, such as queuing properly at a store, walking to an office, or helping the customer navigate the TD app or website. At TD-sponsored events, Aira can reduce the stress of navigating crowds and new spaces, so customers can better enjoy the events.

“We are honored to work with TD Bank to help connect more people to our department, but more importantly to the world around them,” said Troy Otillio, CEO of Aira. “Our goal is to help more people learn, work and enjoy their lives to the fullest by giving them access to the visual information they need while on the move. “

About TD Bank, America’s Most Convenient Bank®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the United States, providing more than 9.6 million customers with a full range of personal, small business and business banking products and services in over 1,100 convenient locations in the Northeast, Mid-Atlantic, Metro DC, the Carolinas and Florida. In addition, TD Bank and its subsidiaries provide personalized private banking and wealth management services through TD Wealth Management.®, as well as vehicle financing and dealer business services through TD Auto Finance. TD Bank is headquartered at Cherry Hill, New Jersey To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, one of the top 10 financial services companies in North America. The Toronto-Dominion Bank trades on the new York and Toronto exchanges under the symbol “TD”. To learn more, visit www.td.com/us.

About Aira
Aira is a service that connects people who are blind or visually impaired with highly qualified agents located at a distance. With the push of a button, Aira provides instant access to visual information, improving efficiency, engagement and independence in everyday life. To find out more, visit the Aira home page or download the app (available on iOS and Android) at www.aira.io/app.

SOURCE TD Bank

Related links

http://www.TDBank.com



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