State Bank of India Warns of Fraudulent Customer Service Numbers, Teaches Account Holders How to Avoid Falling Into Scammers | Personal finance news
MUMBAI: In a new notice, the State Bank of India warned its customers to be aware of fraudulent customer service numbers and suggested ways to protect their accounts.
The bank has advised its customers not to receive calls from unverified numbers or callers posing as SBI customer service agents. The bank has also asked its customers to refer to SBI’s official website for the correct customer service numbers in case they need to resolve an issue.
“Beware of fraudulent customer service numbers. Please refer to the SBI official website for the correct customer service numbers. Refrain from sharing confidential banking information with anyone, ”the country’s largest bank said in a tweet.
The bank also shared a video trying to explain to its customers how cyber thugs are waiting for a single mistake that can be extremely dangerous for their bank accounts.
Beware of fraudulent customer service numbers. Please refer to the SBI official website for the correct customer service numbers. Refrain from sharing confidential banking information with anyone.# CyberSecurity #CyberCrime #Fraud #BankSafe #SafeWithSBI pic.twitter.com/70Sw7bIuvo
– State Bank of India (@TheOfficialSBI) November 21, 2021
This is not the first time that the SBI has alerted millions of its clients to online fraud and other fishing and illegal activities. In the past, the bank had also warned its customers about fake customer service numbers and fraudulent calls.
India’s largest bank had informed its customers of the widespread online fraud and that several fake customer service numbers were available on the Google search engine.
Through a tweet from its official Twitter account, the State Bank of India had advised its customers not to be misled by fake customer service numbers and to avoid falling prey to fraudsters.
The SBI further stated that for any query, SBI clients can log onto the bank’s official website where all client related information is available to clients.
The bank said its customers can also register a fraud case online or file a complaint at – [email protected] or call the cybercrime hotline 155260.